About the Workplace Better at Work. Better at Life. When you work at St. Jude, you’ll join a highly collaborative work culture that inspires you every day to be your best. With opportunities for learning and growth, you can shape a career path that is right for you while also enjoying all the benefits and stability of working for a world‑class institution. This includes work‑life balance with generous paid time‑off and on‑campus conveniences that make life a little easier. Job Summary A Medical Interpreter provides on‑site and over‑the‑phone interpretation services for providers, patients, and caregivers at St. Jude Children's Research Hospital. Medical proficiency and experience interpreting in Hebrew could be a plus. Helps to link Limited‑English Proficient (LEP) patients and families with appropriate hospital resources. Performs translation of non‑critical documents on a limited basis. Employment Details Full‑time position Shift hours: 8:30 AM to 5:00 PM Professional interpreting experience required Job Responsibilities Interpret critical medical information in Spanish and English for providers, patients, and caregivers at St. Jude Children's Research Hospital, both on‑site and over the phone. Proficiency interpreting in medical encounters in Hebrew could be a plus. Ensure that providers and LEP/NEP patients and parents clearly understand each other in verbal exchanges of essential information during inpatient and outpatient visits (e.g., informed consent, medical interview, health care instructions). Interpret telephone conferences between caregivers and providers. Notify supervisor of potential or actual communication problems regarding LEP/NEP patients and staff. Maintain confidentiality in all matters related to LEP/NEP patients and families. Help to link Limited‑English Proficient (LEP) patients and families with appropriate hospital resources. Perform written translation of non‑critical documents on a limited basis. Provide timely and accurate daily records of all interpreting services performed. Participate in continuing education programs and competency training to enhance professional medical interpretation skills. Collaborate with other interpreters to ensure coverage of interpreting assignments; participate in on‑call rotation as assigned. Assist with the coordination of volunteer medical interpreters. Assist with the orientation and training of other medical interpreters as needed. Perform other related duties as assigned to meet the goals and objectives of the department and the institution. Maintain regular and predictable attendance. Minimum Education and/or Training High school/GED required. Bachelor’s degree preferred. Prior completion of an accredited medical interpreter training course of at least 40 hours is required. A list of training programs is posted on the IMIA website at the provided address. Minimum Experience Three months or 480 hours of documented medical interpreting experience is required. Proficiency in English, Hebrew, and one other language preferred. Licensure, Registration and/or Certification Required by Law None required by law. Licensure, Registration and/or Certification Required by SJCRH Only (LC:CCHI or NBCMI) Certified Healthcare Interpreter (CCHI) issued by the Certification Commission for Healthcare Interpreters OR Certified Medical Interpreter (NBCMI) issued by the National Board of Certification for Medical Interpreters within 12 months of hire. Compensation In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $24.00 - $42.00 per hour for the role of Medical Interpreter. Equal Opportunity Employer St. Jude is an Equal Opportunity Employer. #J-18808-Ljbffr
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