Job Description

Director of Security

Here at Nemacolin, our associates know to "Expect the Unexpected" You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.

The Director of Security is responsible for leading all aspects of the resort's security operations, including armed security, life safety, asset protection, and emergency preparedness. This role oversees the protection of guests, associates, facilities, and high-value assets such as fine art, antiques, and luxury furnishings, while maintaining a discreet, professional security presence consistent with a Forbes-rated luxury destination.

The Director plans, organizes, and evaluates security activities; recruits, trains, and mentors security personnel; ensures compliance with all applicable regulations; and partners with executive leadership and external agencies to mitigate risk and maintain a safe and welcoming environment for guests and associates.

Essential functions include leading, managing, and deploying all resort security operations, protecting guests, associates, facilities, equipment, and high-value assets, developing, implementing, and overseeing comprehensive security strategies, policies, and procedures, planning, scheduling, and evaluating security activities; conducting inspections, audits, and risk assessments, recruiting, hiring, training, mentoring, and evaluating security personnel, ensuring professionalism, discretion, and exceptional guest service, establishing and overseeing emergency response, fire safety, threat assessment, and crisis management procedures, ensuring compliance with all local, state, and federal regulations related to armed security operations and firearms, conducting special investigations and following up on safety and security concerns to resolution, overseeing security technology systems including electronic patrol systems, CCTV, access control, alarms, and monitoring platforms, coordinating protection, monitoring, transport, and emergency planning for high-value art and asset collections, partnering with executive leadership, facilities, curatorial teams, and external law enforcement or emergency agencies, conducting security meetings, monthly safety meetings, and performance evaluations, preparing and managing departmental budgets, staffing schedules, and performance metrics, completing required administrative duties, reports, correspondence, and confidential documentation, maintaining confidentiality and exercising sound judgment in all matters, performing other job-related duties as assigned.

Knowledge, skills, and abilities required include extensive knowledge of security operations, armed security practices, and use-of-force protocols, strong understanding of emergency management, threat mitigation, and crisis response, demonstrated leadership and team management skills in a security or law enforcement environment, ability to lead with professionalism, discretion, and calm under pressure, excellent written and verbal communication skills, strong organizational, time-management, and multitasking abilities, advanced decision-making, critical thinking, and problem-solving skills, ability to manage multiple priorities in a fast-paced, high-pressure environment, strong interpersonal skills with the ability to interact professionally with guests, associates, executives, and external partners, high attention to detail and ability to handle confidential information with discretion and tact, proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat, ability to operate standard office equipment efficiently, ability to read, review, and comprehend complex documentation, ability to perform basic mathematical functions, ability to work flexible hours, including nights, weekends, holidays, and on-call shifts, ability to patrol large and varied terrain and respond quickly to emergencies, must be able to speak English.

These skills and abilities are typically acquired through the completion of a bachelor's degree or equivalent, as well as through a minimum of 5 years' experience in a security or law enforcement leadership related capacity.

Leadership at Nemacolin creates lasting impact by shaping teams, elevating standards, and building a culture of excellence where hospitality professionals flourish while delivering unforgettable guest experiences.

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