Objectives On completion of this tutorial, you will be able to:

• Identify the key risk management issues and sources of risk for consumer banks
• Recognize how the fundamental business of banks - lending money - gives rise to credit/default risk
• Identify the reasons why understanding and managing liquidity risk is critical to a bank's survival
• Recognize how changes in interest rates can impact a bank's profitability
• Define the different types of operational risk that banks must manage, including two types of risk - cyber risk and conduct risk - that have become growing concerns for banks in recent times

Tutorial Overview Consumer banks are exposed to many risks, from traditional banking risks such as credit and interest rate risk to more contemporary risks such as cyber and conduct risk. To mitigate the impact on financial performance, banks must have systems in place that identify, assess/measure, manage, and monitor all risks to which they are exposed. This tutorial provides a high-level overview of risk and risk management for consumer banking operations. Prerequisite Knowledge Business of Consumer (Retail) Banking Tutorial Level: Introductory Tutorial Duration: 60 minutes