*Description*
As a UX Content Writer, you craft and deliver end-to-end product messaging across user flows, ensuring all user-facing content-from primary actions to edge cases and error states-is clear, consistent, and production-ready.
You work within established content strategy and design system guidelines to produce high-quality UX content across features and products, with a strong emphasis on completeness, clarity, and usability. This is a highly collaborative, delivery-focused role requiring close partnership with UX design, product, and engineering teams to meet sprint timelines and ensure seamless implementation.
*Key Responsibilities* *End-to-End UX Writing*
* Write content for complete user journeys, including primary flows, edge cases, empty states, and error/validation messaging
* Ensure all flows are fully resolved with no gaps or undefined content
* Deliver production-ready content within sprint timelines
* Maintain alignment with design system standards and content guidelines
*Error & System Messaging*
* Own creation of error states, validation messaging, and system feedback
* Ensure messaging clearly communicates what happened, why (as appropriate), and what the user should do next
* Collaborate with designers to refine error experiences
* Partner with content strategy for review and quality
*Cross-Product Consistency*
* Partner with product, design, and engineering to identify content needs early
* Proactively identify and resolve messaging gaps
* Ensure consistency in terminology, tone, and patterns across products
* Adapt content while maintaining shared standards
*Documentation & Handoff*
* Document UX content for design specs, developer handoff, and reuse
* Maintain up-to-date records of flows, messaging patterns, and error states
* Ensure content is clear and easy to implement
*Collaboration & Delivery*
* Work closely with UX designers, product managers, and engineers
* Participate in sprint planning and ceremonies
* Manage workload across concurrent projects
*Skills* * UX writing and microcopy
* Content strategy execution
* Editing and quality control
* Digital product writing
* Strong written communication
*Additional Qualifications* * Experience writing error handling and system messaging
* Ability to balance speed and quality in agile environments
* Strong attention to detail and consistency
* Experience with design systems and content guidelines
* Track record of delivering production-ready content with minimal rework
*Success Measures* * Flows completed on time within sprint cycles
* No missing or unclear messaging at handoff
* Minimal revisions needed after review
* Strong cross-team alignment and execution
*Job Type & Location*This is a Contract position based out of Madison, WI.
*Pay and Benefits*The pay range for this position is $30.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
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