Job Description
POSITION SUMMARY
Serve as the point of contact for clients and communicate with them by phone and
email to respond to questions and requests. Enter and retrieve information
contained in computer databases using a keyboard, mouse, or trackball to update
records, files, reservations, and answer inquiries from guests. Operate standard
office equipment other than computers. Prepare letters, memos, and other
documents using word processing, spreadsheet, database, or presentation
software. Transmit information or documents using a computer, mail, or facsimile
machine, including proofreading and editing written information to ensure
accuracy and completeness. Enter and locate work-related information using
computers and/or point of sale systems.
Follow all company policies and procedures, ensure uniform and personal
appearance are clean and professional, maintain confidentiality of proprietary
information, and protect company assets. Welcome and acknowledge all guests
according to company standards, anticipate and address guests’ service needs,
assist individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional language, prepare
and review written documents accurately and completely, and answer telephones
using appropriate etiquette. Develop and maintain positive working relationships
with other employees and departments, support team to reach common goals, and
listen and respond appropriately to the concerns of other employees. Report
accidents, injuries, and unsafe work conditions to manager. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every
opportunity while keeping the comfort of the oh-so-familiar all around the
globe. As a host with Marriott Hotels, you will help keep the promise of
“Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt,
forward-thinking service that upholds and builds upon this living legacy. With
the name that’s synonymous with hospitality the world over, we are proud to
welcome you to explore a career with Marriott Hotels. In joining Marriott
Hotels, you join a portfolio of brands with Marriott International. Be where you
can do your best work, begin your purpose, belong to an amazing global team, and
become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of
more than 100 beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first. Because if
you’re happy, our guests will be happy. JW Marriott associates are confident,
innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake
and company founder, J.Willard Marriott. Our hotels offer a work experience
unlike any other, where you’ll be part of a community and enjoy true camaraderie
with a diverse group of co-workers. JW creates opportunities for training,
development, recognition and most importantly, a place where you can pursue your
passions in a luxury environment with a focus on holistic well-being. Treating
guests exceptionally starts with the way we take care of our associates. That’s
The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with
Marriott International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best version of you.
Job Tags
Full time, Work experience placement, Work at office