Desktop Support Specialist
Galveston, TX
Secret Polygraph not specified
Mid Level Career (5+ yrs experience)
$58,000 - $64,000
Top skills: This position must have an active secret clearance and be able to work on-site at Galveston, TX. 1. 3 years of experience in desktop support 2. CompTIA A+, CompTIA Sec+ 3. High school diploma Description: This position is on-site in Galveston, TX. Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. The candidate may simulate or recreate user problems to resolve operating difficulties. The candidate will recommend systems modifications to reduce user problems. The candidate will maintain currency and high level of technical skill in field of expertise. Support responsibilities include software installation, and configurations. The help desk specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the candidate troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software. Skills: Windows 10, Windows 7, hardware, desktop, active directory, imaging, troubleshooting, desktop hardware, installation, desktop troubleshooting, technical support, office 365, customer service, deployment
Current DoD 8570 IA Baseline Certification, IAT Level I (examples include: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment Experience supporting Windows 7, Windows 10, and MS Office 2013. Experience using Remedy or a similar ticketing system. Strong analytical and follow through skills. Strong verbal and written communications skills. Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments. Ability to work well independently on defined tasks. Ability to work well as part of a team.
Experience maintaining Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits) Prior USACE/ACE-IT experience Experience working in a DoD environment Experience supporting Office 365
...Job Description: SUNY Old Westbury invites applications for up to four openings for the position of Academic Advisor. The Academic Advisor plays a critical role in promoting student success by providing comprehensive academic advising, supporting degree progression...
...career, its a calling IL-SSM Health Medical Group OFallon Worker Type: Regular... ...evaluations. Continuously checks the progress of data availability for orders, to ensure the... ...sitting, reaching and keyboard use/data entry. Frequent use of vision and depth...
...Paid Summer Weeklong Internship for Students Baseball Coach / Camp Counselor | Danville, CA June 8-12Are you a student looking for a summer internship... ...leadership .Why This Internship is a Top Choice for College StudentsShort-term 1-week summer internship in Danville...
...employee insights regarding retention and engagement. Ideal candidates are students pursuing a Bachelor's degree, possess strong organizational skills, and can communicate effectively. This part-time position offers 24-32 hours per week and a stipend upon completion....
...WHAT'S IN IT FOR YOU A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve....