Lost and Found Supervisor in DFW Airport Job at Hallmark Aviation Services, Dallas, TX

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  • Hallmark Aviation Services
  • Dallas, TX

Job Description

Lost And Found Supervisor In Dfw Airport

Customer Service

Dfw Airport, Tx Full-Time/Regular

The Department's functions will include but will not be limited to:

  • Assist walk-in customers during business hours
  • Maintaining and updating the lost and found system
  • Research and verifying validity of all information before release
  • Collect lost items from terminals and various other areas of the airport grounds.
  • Photographed and logged items
  • Movement of goods and materials
  • Receive, count, document, and secure items in a lockable container such as safe.
Required Skills
  • Good leadership abilities
  • Excellent focus on customer service and client satisfaction
  • Excellent interpersonal skills
  • Excellent and effective communication skills, both verbal and written.
  • Good listening skills
  • Thorough knowledge of airport operations
  • Able to communicate effectively, both verbally and in writing
  • Pro-active, forward thinking
  • Well organized and strong planning skills
  • Impeccable appearance/business presentation
  • Dependable and reliable
  • Possess strong self confidence
  • Team player
  • Able to solve complex problems within operations
  • Computer knowledge with Microsoft Word, Excel, Power-point, email, and basic typing / keyboarding
  • Able to work independently
  • Able to work overtime or varied hours
Required Experience
  • 18 months lost and found experience preferred
  • Must be able to work weekends and holidays
  • Excellent focus on customer and client satisfaction
  • Ability and willingness to work harmoniously in a team environment
  • Strong leadership, but stronger team player
  • Ability to work under pressure
  • Thorough knowledge of airport operations:
  • Able to solve problems within the operation:
  • Computer, typing experience
  • Control the budget for labor costs and allocation
  • Basic math
  • Lifting, pushing, pulling, and carrying up to 70 lbs
  • Constant interaction with passengers and management
  • Constant telephone and computer usage
  • Education: high school diploma or equivalent

Job Tags

Full time, Weekend work

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