Job Description

Industry Advancement Program | Workers Compensation Claims Representative Trainee | Pasadena, CA

Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?

Here are some benefits you can expect:

• A stable and consistent work environment in an office
• A training program to learn how to help employees and customers from some of the world's most reputable brands
• An assigned mentor and manager who will guide you on your career journey
• Career development and promotional growth opportunities through increasing responsibilities
• A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs

PRIMARY PURPOSE OF THE ROLE: To be oriented and trained as new industry professional with the ability to analyze workers compensation claims and determine benefits due.

ARE YOU AN IDEAL CANDIDATE? We are seeking enthusiastic individuals for an entry-level trainee position. This role begins with a comprehensive 6-week classroom-based professional training program designed to equip you with the foundational skills needed for a successful career in claims adjusting. Over the course of a few years, you'll have the opportunity to grow and advance within the field.

ESSENTIAL RESPONSIBILITIES MAY INCLUDE:

• Attendance and completion of designated classroom claims professional training program.
• Performs on-the-job training activities including:
• Adjusting lost-time workers compensation claims under close supervision. May be assigned medical only claims.
• Adjusting low and mid-level liability and/or physical damage claims under close supervision.
• Processing disability claims of minimal disability duration under close supervision.
• Documenting claims files and properly coding claim activity.
• Communicating claim action/processing with claimant and client.
• Supporting other claims examiners and claims supervisors with larger or more complex claims as assigned.
• Participates in rotational assignments to provide temporary support for office needs.

QUALIFICATIONS:

Bachelor's or Associate's degree from an accredited college or university preferred.

EXPERIENCE:

Prior education, experience, or knowledge of:

• Customer Service
• Data Entry
• Medical Terminology
• Computer Record keeping programs
• Prior claims experience

Additional helpful experience:

• State license if required
• WCCA/WCCP or similar designations
• For internal colleagues, completion of the Sedgwick Claims Progression Program

TAKING CARE OF YOU:

• Entry-level colleagues are offered a world class training program with a comprehensive curriculum
• An assigned mentor and manager that will support and guide you on your career journey
• Career development and promotional growth opportunities
• A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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