Job Description

Position : Human Factors Engineer

Location : Vernon Hills, IL

Duration : 2 Months Contract

Total Hours/week :40.00

Description:

• As a member of the User Experience Design (UXD) team, this Human Factors Engineer (HFE) is an expert in understanding customers’ emotions and behaviors and at uncovering meaningful and surprising insights to drive design decisions.
• The HFE is an expert at methodologically sound and innovative customer research and in discovering, articulating new business opportunities, and will spend significant time doing primary research with hospital clinicians.
• HFE is expert at running research studies, analyzing the data, and using storytelling, data, and visualizations to lead project teams in translating findings into successful product designs.
• The individual in this position will work in a highly collaborative, cross-functional team to deliver products with best-in class user experience.

Responsibilities:

• Apply creative problem-solving strategies and techniques to get tactical, innovative, and disruptive ideas launched
• Seek to create the best possible product or service for our customers by finding the sweet spot between customers’ needs, business constraints, and technical capabilities
• Communicate passion and empathy for the customer in a way that is contagious and inspires teams to keep iterating until the best-possible solution (within given constraints) is found
• As needed, apply FDA Human Factors Engineering processes to determine customer needs and requirements for medical devices and software
• Provide data-based recommendations to product teams and cross-functional stakeholders
• Plan and execute methodologically sound site research, in-depth user interviews, and competitive research.
• Able to understand business goals and link them to design directions and product architecture and advocate for short-term solutions that support long-term product visions and business strategies.
• Lead brainstorming and ideating sessions, report outs to stakeholders, and innovation research

Education:

• Bachelor's degree preferred in design-related discipline: Interaction, Information or Interface design; Human-Computer Interaction; or similar or 5+ years of industry experience.
• Solid verbal and written communication skills, with experience presenting to all levels of clients and co-workers.
• Well-versed in user-centered design methods and techniques, particularly ethnographic research.

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