Job Description

Position Summary Event Servers are responsible for positive guest interactions while serving guests in a professional, friendly, efficient manner and play an integral role in ensuring our customers have exceptional dining experiences. At all times, servers are expected to be attentive to guests’ needs, making them feel welcome, comfortable, important and relaxed. Servers embrace their role. They know their demeanor, attitude and actions play a large part in creating a pleasant atmosphere and guest experience. Servers are to provide a quality experience for guests. Responsibilities Assist guests in selecting food and beverages by presenting menu (if plated) or offering preselected items, identifying & explaining event wines, and answering food preparation questions Have an expert understanding of the event’s offerings, ingredients, preparation techniques and available substitutions Have an expert understanding of the event wines Identify special dietary needs and allergies and communicate to captains & staff Serve the needs of multiple guests and assigned tables simultaneously and assist other team members with their duties as well, if needed Abide by sanitation, health and company guidelines concerning safety, cleanliness, safe food handling and alcoholic beverages Observe and adhere to proper serving etiquette and techniques for the events team Maintain service pace by removing or delivering courses as completed, replenishing utensils (if necessary), refilling water & wine glasses, and being alert to patron spills or other special needs Address guest concerns promptly, politely and positively and alert captains and management team of any/all issues Attend meetings and trainings as requested by management, including pre‑shift meetings Assist with training of new staff Adhere to grooming, conduct and uniform standards Prepare event space by setting tables, candles, napkins, service plates, glassware and utensils Fold napkins & polish eventware, set up stations, and prepare for the next shift Execute opening and closing procedures as directed Be comfortable with extreme weather during service Other duties as required Pay $25.00/hr Chicago Winery provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

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