Customer Service Representative Job at Associa, Indian Wells, CA

QmZCVXFzQ1ZLUktEVHp2QmNubWRnY3ZrWXc9PQ==
  • Associa
  • Indian Wells, CA

Job Description

Customer Service Associate

Associa is currently looking for a Customer Service Associate to join our team in Palm Desert, CA. As a Customer Service Associate, you will be responsible for assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone or via email, but may also have to help customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable attitude.

What do we offer?

Associa offers a competitive benefits package to our full-time employees, including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated a Great Place to Work for eight consecutive years, and many of our locations have been awarded as Best and Brightest.

Compensation: $20.00/hour; direct experience highly considered.

Employment Type: Full Time

Work Location: 42635 Melanie Place, STE 103, Palm Desert, CA. 92211

How will you make an impact?

The Customer Service Associate helps the company grow by:

  • Acting as the first point of contact for customers seeking help with products or technical issues. Provide troubleshooting and technical assistance to customers.
  • Using conflict resolution techniques to resolve customer issues.
  • Acting as the first point of contact for customers seeking help with products or technical issues, and helping provide troubleshooting and technical assistance to customers.
  • Processing print jobs, scanning, and faxing as general office support when needed
  • Updating homeowner and association information in C3 and shared files.
  • Proficiency in Microsoft Office (word, excel, outlook)
  • At least one year of directly related or closely related experience
  • Able to work effectively with others in person and in group settings
  • Able to communicate effectively and professionally on the phone, email, and in person.
  • Must be able to operate general office equipment (copier, fax, phone systems, etc.) .
  • Professional customer service skills
  • High School Diploma or GED

Job Tags

Full time, Work at office

Similar Jobs

InterSources

Esri ArcGIS Developer 2 Job at InterSources

 ...Developer The Georgia Dept. Of Transportation (GDOT) is seeking a technical GIS developer for configuring and developing custom Esri ArcGIS Enterprise 10x, 11x applications. Applications are deployed within SharePoint web sites. Custom GIS solutions will be integrated... 

The Home Depot

ASSET PROTECTION SPECIALIST Job at The Home Depot

 ...position offered and location.$19.50* ## Work Location**Onsite** An associate in an onsite role is required to work at a specific Home Depot location in order to complete their job duties. We also refer to this as location dependent.Learn more about our 4 different... 

eTeam

Service Technical Support - Career (Day) Job at eTeam

 ...Job title :Service Technical Support - Career (Day) (1449136)Print Location : Roseville, CA Duration : $24 months Pay range : $21 to $22/hr Job Description: We are seeking a skilled and detail-oriented Electronic Service Technician to support the testing... 

AMDA

Stage Manager (Part-Time) Job at AMDA

 ...in Acting, Musical Theatre, Dance Theatre and Performing Arts as well as two year certificate programs.The Stage Manager at the Los Angeles campus will assist with managing theatre events as assigned (stage managers receive offers on a per show basis).Primary Responsibilities... 

U.S. Dynamics Corporation

Custodian/Cleaner Job at U.S. Dynamics Corporation

 ...Job Description Job Description Description: JOB TITLE : Custodian/Cleaner Job Summary : We are seeking a dedicated and detail-oriented Custodian to maintain and protect the cleanliness and safety of our facilities. As the internal and external appearance of...