Job Description

Job Description

Job Description

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. |

Join the PANTHERx team, and define your own RxARE future in healthcare!

Location: Pittsburgh, PA (Hybrid)

Classification: Exempt

Status: Full-time

Reports to: Director of IT Infrastructure

Purpose

The Cloud & Infrastructure Architect is responsible for designing and defining the technical architecture that supports PANTHERx's hybrid infrastructure strategy. This role owns landing zone design, disaster recovery planning, technical standards, and the long-term architectural vision for PANTHERx's infrastructure across Azure cloud and on-premises data centers. This is a senior, hands-on technical role requiring someone who can independently design complex solutions, collaborate with engineering teams to prove concepts in live environments, and embed with application, data, and security teams to translate business requirements into scalable infrastructure architecture.

Responsibilities

• Designs and owns Azure landing zone architecture, including subscription models, network topology, identity and access management (IAM), governance frameworks, and hybrid connectivity patterns (ExpressRoute, VPN, private endpoints). Inherits existing Azure infrastructure and drives re-architecture efforts to align with enterprise best practices, scalability requirements, and operational maturity goals.
• Designs disaster recovery (DR) strategy for hybrid environments, including failover architecture, RPO/RTO targets, cross-region replication, and hybrid site recovery. Builds proof-of-concept environments to validate DR designs before production implementation.
• Establishes and maintains technical standards across infrastructure, including naming conventions, tagging strategies, RBAC models, network segmentation, and security baselines. Collaborates with Infrastructure & Cloud Manager, Support & Operations Manager, and technical leads to drive adoption.
• Embeds with application, data, analytics, security, and DevOps teams to understand roadmaps, gather requirements, and design infrastructure solutions that support their growth and operational needs.
• Translates business requirements into technical architecture, including capacity planning, performance optimization, cost modeling, and compliance alignment (HIPAA, SOC 2).
• Creates comprehensive architecture documentation, including network diagrams, data flow diagrams, design decision records, and runbooks that enable the infrastructure team to execute builds.
• Collaborates with Cloud Engineers, Infrastructure & Cloud Lead, and other technical staff to validate designs, troubleshoot complex issues, and ensure architectural decisions are grounded in operational reality.
• Partners with external vendors and consultants (Azure partners, colocation providers, network carriers) to evaluate solutions, review proposals, and ensure third-party designs align with PANTHERx standards.
• Stays current on Azure platform updates, hybrid architecture patterns, and infrastructure tooling. Evaluates emerging technologies and makes recommendations on adoption.
• Participates in architecture reviews, incident post-mortems, and change advisory boards to ensure infrastructure changes align with architectural standards.
  Participates in on-call rotation for critical infrastructure support.

Required Qualifications

• 8+ years of hands-on experience in infrastructure architecture, with at least 5 years focused on Azure cloud and hybrid environments.
• Proven experience designing Azure landing zones, hub-and-spoke topologies, and enterprise-scale governance frameworks.
• Deep expertise in Azure networking, including ExpressRoute, VPN Gateway, Virtual WAN, private endpoints, NSGs, route tables, and hybrid DNS.
• Strong background in disaster recovery design for hybrid environments, including Azure Site Recovery, cross-region failover, and on-premises DR strategies.
• Experience defining technical standards and governance frameworks (naming, tagging, RBAC, security baselines) and driving adoption across engineering teams.
• Ability to build proof-of-concept environments in Azure to validate architectural designs before production implementation.
• Strong collaboration skills with a track record of embedding with cross-functional teams (application, data, security, DevOps) to gather requirements and design solutions.
• Excellent documentation skills, including the ability to produce network diagrams, architecture decision records, and technical specifications that enable team execution.
• Hands-on experience with Infrastructure as Code (Terraform, Bicep, ARM templates) for deploying and managing Azure resources. Experience working in healthcare or other highly regulated industries (HIPAA, SOC 2, or equivalent compliance frameworks).

Preferred Qualifications

• Experience in healthcare or other highly regulated industries (HIPAA, SOC 2, or equivalent compliance frameworks).
• ITIL Foundation or higher certification.
• Background in DevOps or Infrastructure as Code practices (Terraform, Ansible, CI/CD pipelines). Experience with Azure Monitor, Log Analytics, or other cloud-native observability tools.
• Familiarity with Microsoft Intune, Autopilot, and endpoint management platforms.
• Knowledge of Active Directory, M365 administration, and identity/access management.

Work Environment

This position operates in office at least three days a week with some travel to PANTHERx sites (Pittsburgh, Memphis) and colocation facilities as needed. This role routinely uses standard office equipment such as computers, phones, and collaboration tools.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, see, talk, or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading or working with various forms of data on a screen. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits:

Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!

Equal Opportunity:

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

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