Job Description

Job description

Position Overview

This role supports Regional Biomedical Services by enhancing the blood donor experience through excellent customer service. Blood Donor Ambassadors engage donors, promote regular donations, assist with post-donation care, and express gratitude to ensure every donor feels valued. Duties involve in-person activities at Red Cross facilities.

Qualifications

• Must be age 13-15 with additional adult supervision* or 16+ (must be mature enough to maintain confidentiality and respond appropriately to adverse donor reactions)
• Ability to display the utmost professionalism and communication skills
• Extremely comfortable working with people from diverse communities and backgrounds
• Ability to understand the technology needed for the position: Donor Check-in, Donor Tablet, Rapid Pass, Donor App, Book Now, and Ability to explain/teach technology to donors and fellow volunteers
• Ability to understand and explain Right Type Mix to donors
• Ability to regularly commit to a schedule, arrive punctually and adapt to a change-driven culture
• Willingness to comply with current public health and Red Cross policies

A parent, guardian, sibling, teacher, youth club coordinator, or other adult can provide additional adult supervision

Development Opportunities

• Gain valuable training and experience while providing an invaluable service to your community
• Network and meet new people
• Develop customer service skills that last a lifetime

Watch our video to learn more: Blood drives

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