Area Manager Job at MJDP Resources, Newtown Square, PA

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  • MJDP Resources
  • Newtown Square, PA

Job Description

Job Description

Job Description

Position Title: Area Manager

Reports To: SVP, Operations
Status: Exempt

Position Overview

The Area Manager oversees multiple client sites, leading supervisors and front-line staff to ensure services consistently meet or exceed expectations. This role is responsible for client satisfaction, operational performance, team development, and budget management.

Key Responsibilities

Operations & Client Management

  • Ensure all sites meet contract requirements and service standards
  • Maintain strong client relationships and address concerns proactively
  • Conduct regular site visits and quality inspections

Quality & Service Delivery

  • Enforce standard procedures, tools, and cleaning protocols
  • Ensure staff are trained, properly equipped, and meeting expectations
  • Resolve service issues with appropriate follow-up

Financial Oversight

  • Manage payroll and site budgets
  • Review timekeeping and control supply and equipment costs

Team Leadership

  • Hire, train, and develop supervisors and staff
  • Provide performance feedback and coaching
  • Ensure HR documentation and processes are completed accurately

Compliance & Reporting

  • Ensure adherence to company policies and applicable labor agreements
  • Prepare and submit required reports

Qualifications

  • High School Diploma or GED required
  • Experience managing teams in a multi-site or operations environment preferred
  • Strong communication, leadership, and problem-solving skills

Physical Requirements

  • Ability to lift up to 30 lbs occasionally
  • Frequent walking, bending, and site inspections
  • Regular travel between locations required

Job Tags

Contract work

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